Terms and Conditions
Last updated: September 2026
About these terms
These Terms and Conditions explain the rules for using the Safebox Project website and purchasing or downloading our resources from it.
By using this website, you agree to these terms. If you do not agree with them, please stop using the website.
Safebox Project provides general information, practical resources and digital products intended to support people affected by domestic abuse.
Using this website
You may use this website for lawful, personal and non-commercial purposes.
You must not misuse the website, attempt to gain unauthorised access, introduce harmful software, interfere with its operation, or use its content in a way that could harm another person.
We may update, change, suspend or remove parts of the website when necessary. We cannot guarantee that the website will always be available without interruption.
Information and support
The information and resources on this website are provided as general guidance only. They do not replace professional legal, medical, financial, therapeutic, safeguarding or emergency advice.
Individual circumstances differ, and you should seek advice from a suitably qualified professional or specialist service when needed.
If you or someone else is in immediate danger, call 999. If you cannot speak on a mobile, listen to the operator and press 55 when prompted.
Digital products
Digital products are supplied for the customer’s personal use only. They must not be copied, resold, shared, distributed, uploaded elsewhere or presented as someone else’s work.
Product descriptions explain what is included and the format provided. Customers are responsible for checking that they have a suitable device and software to open, view or print the files.
Nothing in these Terms and Conditions affects your statutory consumer rights. Refunds and problems with downloads are covered separately in our Refund and Digital Download Policy.
Copyright and intellectual property
Unless otherwise stated, the website content, written resources, branding, graphics and digital products belong to Safebox Project and are protected by copyright and intellectual property laws.
You may download or print purchased and free resources for your own personal use. You must not reproduce, modify, sell, distribute or use Safebox Project content for commercial purposes without prior written permission.
Sharing a link to the Safebox Project website is welcome, but the resources themselves must not be copied or uploaded elsewhere.
External websites and services
This website may contain links to external organisations, services and websites. These links are provided to help visitors find further information and support.
Safebox Project does not control external websites and is not responsible for their availability, content, privacy practices or services. A link does not necessarily mean that Safebox Project endorses everything provided by that organisation.
Please check the information, terms and privacy policies of external websites before using their services or sharing personal information.
Copyright and use of our resources
Unless stated otherwise, the content, wording, designs, workbooks and downloadable resources on this website belong to Safebox Project and are protected by copyright.
Resources purchased or downloaded from Safebox Project are for personal use only. You may print copies for your own use, but you must not copy, resell, upload, distribute, alter or claim the content as your own without written permission.
Professionals and organisations must obtain permission before reproducing or distributing Safebox Project resources to clients, groups or the public.
Responsibility and liability
Safebox Project takes reasonable care when creating its information and resources. However, we cannot guarantee that all content will always be complete, current or suitable for every individual situation.
We are not responsible for decisions made solely on the basis of general information from this website. Nothing in these terms limits any responsibility that cannot legally be excluded or affects your statutory consumer rights.
Privacy
Any personal information collected through this website will be handled in accordance with our Privacy Policy.
Please avoid sending unnecessary sensitive personal information through contact forms or email. If you believe your device or accounts may be monitored, consider using a safer device before contacting a support service.
Responsibility and liability
Safebox Project takes reasonable care when creating its information and resources. However, we cannot guarantee that all content will always be complete, accurate, current or suitable for every person’s circumstances.
We are not responsible for decisions made solely in reliance upon general information from this website. Always seek appropriate professional or specialist advice where necessary.
Nothing in these Terms and Conditions limits any legal rights or protections that cannot lawfully be excluded.
Changes to these terms
We may update these Terms and Conditions when the website, our resources or relevant requirements change. The latest version will always be published on this page.
Any changes will apply from the date shown at the bottom of the page. Please review these terms occasionally to make sure you understand the current version.
Governing law
These Terms and Conditions are governed by the laws applicable in England and Wales.
Nothing in these terms removes any rights you have under consumer law.
Last updated: September 2026